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@alishanaidoo
Young, productive, dynamic, ambitious individual seeking a challenging role
I am a highly motivated and dedicated professional with a strong background in customer service, administration, and management. With experience working on a cruise ship, I have honed my skills in managing demanding work schedules, providing exceptional service to diverse groups of people, and ensuring a high level of customer satisfaction.
I possess a unique blend of analytical thinking, conflict management, and motivational skills, which enable me to lead, direct, and guide employees in achieving targets. My strong communication skills, both written and verbal, have been demonstrated in fast-paced and high-profile work environments.
I am a quick learner, able to acquire new skills and strategies in a short time frame, and am target-based oriented. I thrive in independent work environments and am comfortable working with computers. My attention to detail and ability to cater to every need of staff and clients alike make me an asset to any team.
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Work history, roles, and key accomplishments
Old Town Italy
Jan 2022 - Jan 2023 (1 year)
Managed daily operations and administrative tasks, oversaw staff, and ensured exceptional guest liaison. Conducted financial reconciliations and sales analysis to optimize performance.
Disa Spa Vida Nova Retreat
Feb 2021 - Feb 2022 (1 year)
Oversaw spa operations, managed staff, and ensured high-quality guest experiences. Responsible for financial reconciliations and sales strategies.
Mint Wellness
Jan 2021 - Feb 2021 (1 month)
Managed reception duties and spa therapy services while ensuring excellent customer service and sales performance.
Camelot Spa – Lagoon Beach Hotel
Jan 2020 - Jan 2021 (1 year)
Handled daily administrative tasks and provided spa therapy services while ensuring customer satisfaction and operational efficiency.
Royal Caribbean Cruise LTD
Jan 2017 - May 2019 (2 years 4 months)
Provided massage therapy services and managed spa operations aboard a cruise ship, ensuring high standards of customer service and operational efficiency.
Girls From Our Block Marketing
Dec 2014 - Jan 2016 (1 year 1 month)
Engaged in marketing and sales promotions, enhancing brand visibility and customer engagement.
Degrees, certifications, and relevant coursework
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