clifford anokwah
@cliffordanokwah
Dynamic customer support specialist passionate about empowering creators.
What I'm looking for
As a dynamic and customer-focused professional, I am dedicated to helping creators thrive in their digital journeys. With a strong background in customer support, content creation, and AI-driven workflows, I excel in troubleshooting and providing effective solutions. My experience in engaging with creators allows me to enhance their success through innovative strategies and top-tier support.
At my previous roles, I delivered exceptional customer service across various platforms, assisting users with technical issues related to video content tools. I developed content strategies that not only built brand presence but also fostered community engagement. My passion for supporting creators aligns perfectly with the mission at vidIQ, where I see an opportunity to contribute to a collaborative and innovative team.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
[Previous Company]
Delivered top-notch customer service across email, live chat, and phone support. Assisted users with technical troubleshooting related to video content tools and provided expert guidance on AI-powered optimization tools for YouTube growth.
Content Creator & Community Manager
[Previous Company]
Developed engaging content strategies to build brand presence and engagement. Analyzed YouTube trends and algorithms to maximize content performance while fostering relationships with creators through community engagement and live support.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Science, Natural Resources Management
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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