CD
Open to opportunities

Claudio D'Aquila

@claudiodaquila1

Experienced customer service professional with a diverse work background.

Italy

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated professional with extensive experience in customer service, sales, and various operational roles across multiple industries. My journey began in agriculture and construction, where I honed my skills in logistics and management. Over the years, I transitioned into the insurance and telecommunications sectors, where I developed a strong foundation in client relations and technical support.

As a commercial advisor and customer service specialist, I have consistently focused on delivering exceptional service and building lasting relationships with clients. My recent experience in technical support for major projects, including the Amazon project, has equipped me with the skills to navigate complex customer needs and provide effective solutions. I pride myself on my adaptability and ability to thrive in dynamic environments.

Experience

Work history, roles, and key accomplishments

SE
Current

Bed & Breakfast Owner

Self Employed

Oct 2014 - Present (10 years 8 months)

Operated a bed and breakfast, managing guest reception, customer care, breakfast preparation, and cleaning services.

KF

Milker/Farm Worker

Kilmoyler Farm

Mar 2018 - Jun 2018 (3 months)

Worked as a milker and general farm worker, responsible for animal care and farm operations.

MF

Farm Worker

Medda Ignazio Farm

Sep 2010 - May 2013 (2 years 8 months)

Responsible for milking and providing night watch services for births at the farm.

GA

Insurance Agent

Generali INA Assitalia

Jan 1993 - Apr 2006 (13 years 3 months)

Managed an insurance agency providing services related to cars, personal loans, and mortgages. Collaborated with Automobile Club Italia for car-related practices and facilitated customer invoicing and debt collection.

Education

Degrees, certifications, and relevant coursework

LS

Leonardo da Vinci High School

High School Diploma, General Education

Achieved scientific maturity, which is a secondary school qualification in Italy, focusing on scientific subjects.

Tech stack

Software and tools used professionally

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Claudio D'Aquila - Bed & Breakfast Owner - Self Employed | Himalayas