Claudia Sarez

I’m a customer-care and office-operations administrative professional with over 4 years of experience. I’m known for customer satisfaction, time management, and increasing productivity while keeping workloads manageable for managerial staff.

In my current role as a RideMobility/Parts Associate, I process customer orders, update customers on order ETAs, and handle customer emails and phone calls. I also provide quotes on parts and availability, communicate with vendors about incoming parts, coordinate with the warehouse team on shipping, and manage order-related customer communication in a fast-paced environment.

Previously, I supported day-to-day operations in multiple administrative roles—organizing files, appointments, meetings, and travel arrangements, maintaining records and contact lists, completing data entry and daily logs, and creating spreadsheets of customer accounts. I bring strong attention to detail, bilingual Spanish/English communication, and a problem-solving mindset, backed by experience with filing systems and SAP/CRM-related work—plus quality control and intake tracking from my Jeweler Apprentice work.