Open to opportunities

Claudia Aidualc

@claudiaaidualc

Message

Dedicated administrative assistant with strong organizational and communication skills.

United States

Message

What I'm looking for

I am seeking a role that values communication and offers opportunities for growth.

I am an experienced administrative assistant with a proven track record of providing exceptional customer service and support in various educational and professional environments. My role at Neil Armstrong Elementary School allowed me to serve as the primary point of contact for the district, where I managed communications, maintained databases, and streamlined administrative processes. I take pride in my ability to prioritize tasks effectively and manage confidential information with diligence.

Throughout my career, I have developed robust communication and interpersonal skills that contribute to my effectiveness as a team player. I am proactive and self-motivated, thriving in dynamic environments where adaptability is key. My experience spans various roles, including customer service, event planning, and office management, which has equipped me with a diverse skill set and a strong commitment to excellence.

Experience

Work history, roles, and key accomplishments

State Trooper 911 Operator/Training

Department of Public Safety

Feb 2024 - Present (1 year 5 months)

Completed extensive training in various critical areas including Bloodborne Pathogens, Security Awareness, Data Privacy, and Workplace Safety. Acquired certifications in FEMA (IS-100, 200, 700, and 800) and other essential public safety protocols.

Emergency management Data Privacy Security Awareness Public Safety

Building Administrative Assistant

Neil Armstrong Elementary School

Aug 2015 - Present (9 years 11 months)

Served as the primary point of contact, providing exemplary customer service to various stakeholders and managing communication systems. Maintained the Student Information System database, overseeing data compilation for transfers, registration, attendance, and disciplinary demographics.

Customer Service Database Management Administrative Support Budget Management Accounts Payable Microsoft Office Suite

Customer Service Professional

H&R Block

Jan 2015 - Present (10 years 6 months)

Managed client scheduling, confirmations, and check-ins using H&R Block systems, ensuring a pleasant environment. Handled various payment methods including credit card, POS Plus, check, and cash.

Customer Service Scheduling Payment Processing Client Relations

Self-Employed Cleaner

Residential Cleaning

Feb 2012 - Present (13 years 5 months)

Provided detailed cleaning services including sweeping, dusting, mopping, and vacuuming. Managed laundry, tidied rooms, and maintained overall cleanliness for residential clients.

Time Management Customer Service Inventory Management

Secretary

Washington High School

Feb 2007 - Present (18 years 5 months)

Provided office support to the head secretary, assisting with student record maintenance and communication. Managed data entry, attendance records, and scheduled meetings while ensuring accurate documentation.

Office Management Data Entry Record keeping Scheduling Communication Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Brown Mackie College

Courses Completed, Business Management

Grade: 3.5

Completed coursework in Professional Development, Principles of Accounting I and II, Business Law I, Human Resources, and Introduction to Business. Achieved a GPA of 3.5.