Open to opportunities

Shamane Sampson

@shamanesampson

Message

Detail-oriented professional with over 6 years in administrative support.

United States

Message

What I'm looking for

I am looking for a role that values strong organizational skills and offers opportunities for professional growth.

I am a detail-oriented and dependable professional with over six years of experience in order processing, administrative coordination, and operational support. My proven ability to manage complex workflows and facilitate cross-functional communication has allowed me to excel in high-volume data processing environments. I thrive in dynamic settings where I can contribute my strong organizational, clerical, and estimating skills.

Currently, I work as a Complex Order Associate at Tiffany & Co., where I process complex repair orders, ensuring accurate timing and pricing using Salesforce and Atlas systems. My role involves maintaining consistent communication with analysts and acting as a liaison among various departments to ensure timely workflow. Previously, I have held positions at Neiman Marcus and Most Excellent Home Care Agency, where I honed my skills in administrative support, inventory management, and staff coordination.

Experience

Work history, roles, and key accomplishments

Current

Complex Order Associate (Estimator)

Current

Tiffany & Co.

Jul 2021 - Present (3 years 11 months)

Processed complex repair orders within production timelines, ensuring accurate timing and pricing using Salesforce and Atlas systems. Maintained consistent communication with analysts and acted as a liaison among service center staff, vendors, and internal departments to ensure timely workflow and accurate processing.

Order Processing Salesforce Workflow Management Data Processing

Clerical Support Associate

Neiman Marcus

Oct 2019 - Aug 2020 (10 months)

Managed reconciliations and stock control, including price changes and markdowns across departments. Supported administrative functions in three selling departments, overseeing back-of-house operations and coordinating inventory with various teams.

Reconciliations Administrative Support Inventory Management Data Tracking

Assistant Coordinator

Most Excellent Home Care Agency

Jan 2018 - Feb 2019 (1 year 1 month)

Coordinated schedules for 30–40 home health aides weekly, ensuring continuity of care and workforce coverage. Communicated over 1,000 hours of staffing data biweekly to payroll specialists and supported HR functions including onboarding, training, and compliance tracking.

Scheduling Staffing Training Workforce Management

Sales Assistant

Chelsea Market Basket

Jul 2013 - Jun 2018 (4 years 11 months)

Handled high-volume transactions, balanced registers, and maintained accurate financial records. Managed petty cash, performed end-of-day till drops and bank deposits, and resolved customer issues professionally.

Customer Service Sales Support Register Balancing Petty Cash

Education

Degrees, certifications, and relevant coursework

City University of New York – York College

Bachelor of Science, Applied Marketing

Completed a Bachelor of Science degree with a focus on applied marketing principles. Gained knowledge in market research, consumer behavior, and strategic marketing.

City University of New York – Kingsborough Community College

Associate of Science, Business Administration

Obtained an Associate of Science degree in Business Administration. Developed foundational skills in business operations, management, and administrative practices.