Open to opportunities

Claudia Williams

@claudiawilliams

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Remote Administrative Assistant with over 4 years of experience.

United States

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What I'm looking for

I seek a role that values communication and offers opportunities for growth.

I am an experienced Administrative Assistant with over four years of dedicated service in various roles, including human resources and patient care. My journey has equipped me with excellent organizational skills and the ability to adapt to fast-paced environments. I thrive under pressure and am committed to supporting executive management teams by providing timely and accurate administrative support.

Throughout my career, I have maintained confidentiality while managing sensitive information for over 100 clients weekly. My experience includes coordinating schedules, managing appointments, and ensuring quality patient care. I take pride in my ability to communicate effectively and resolve conflicts, contributing to a positive workplace culture.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Fabrizio Physical Therapy & Sports Medicine, Inc.

Jan 2023 - Present (2 years 4 months)

Provided timely and accurate administrative support to the executive management team, assisting in informed decision-making. Maintained confidential files for over 100 clients weekly, managed visitor screening, and resolved issues, escalating major conflicts as needed.

Administrative Support Confidentiality Conflict Resolution Executive Assistant Customer Service

Current

Administrative Assistant

Current

Fabrizio Physical Therapy & Sports Medicine, Inc.

Jan 2023 - Present (2 years 4 months)

Provided timely and accurate administrative support to the executive management team, assisting them in making informed decisions. Maintained confidential files for over 100 clients weekly and managed billing inquiries and co-payments.

Administrative Support Confidentiality Client Management Billing Conflict Resolution Executive Assistant

Human Resources Assistant

Autism Spectrum Interventions

Dec 2019 - Aug 2022 (2 years 8 months)

Managed department schedules, including maintaining calendars and arranging meetings, conferences, and travel for personnel. Handled customer inquiries in person and over the phone, ensuring confidentiality and efficient workflow by organizing correspondence and managing assignments.

Scheduling Customer Service Data Entry Confidentiality Workflow Management Calendar Management Communication

Patient Care Representative

Pheonix Home Care

Sep 2017 - Oct 2019 (2 years 1 month)

Ensured quality patient care by exhibiting strong communication skills and monitoring vital signs during routine checkups. Performed administrative duties such as filing paperwork, sending emails, and managing multiple phone lines, while coordinating timely scheduling of appointments and follow-ups.

Patient Care Communication Skills Vital Signs Scheduling Customer Service

Human Resources Assistant

Autism Spectrum Interventions

Dec 2019 - Aug 2022 (2 years 8 months)

Managed administrative tasks for the HR department, including answering phones, scheduling appointments, and inputting customer data. Organized workflow, maintained calendars, and ensured confidentiality of sensitive information.

Scheduling Data Entry Workflow Management Confidentiality Communication Calendar Management

Patient Care Representative

Pheonix Home Care

Sep 2017 - Oct 2019 (2 years 1 month)

Ensured quality patient care through strong communication and monitored vital signs during routine checkups. Performed administrative duties such as filing, emailing, and managing multiple phone lines, while coordinating patient appointments and follow-ups.

Patient Care Communication Vital Signs Administrative Support Customer Service