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Claudia Sanchez

@claudiasanchez1

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Senior manager specializing in telecommunications and IT project management.

Panama

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What I'm looking for

I seek a dynamic role where I can lead innovative projects and drive operational excellence.

I am a seasoned Senior Manager with extensive experience in telecommunications and IT project management. My career spans over a decade, during which I have successfully led multidisciplinary teams across Latin America, driving impactful results through innovative solutions and strategic collaboration. I thrive in challenging environments, where I can leverage my expertise in project management, operations, and product development to exceed organizational goals.

Throughout my tenure at Hughes de Peru, I managed complex IT projects across five countries, ensuring alignment with corporate strategies and optimizing business processes. My leadership in software implementation projects has resulted in significant cost savings and enhanced service continuity. I am passionate about excellence and dedicated to navigating constraints to unlock growth and efficiency within organizations.

With a strong educational background, including an MBA and multiple certifications in project management and agile methodologies, I am well-equipped to tackle the challenges of the ever-evolving telecommunications landscape. I am eager to continue my professional journey, contributing to innovative projects that drive business success.

Experience

Work history, roles, and key accomplishments

Senior Program Manager

Hughes de Peru

Sep 2018 - Aug 2023 (4 years 11 months)

Led IT project planning and execution across five countries in LATAM, managing the full project life cycle while ensuring alignment with budgets and corporate strategy. Established collaboration with IT teams and stakeholders to optimize business processes and enhance service continuity, achieving significant cost savings and implementing risk mitigation strategies.

Project Management Agile Methodologies Software Implementation Stakeholder Management Confluence Power BI Vendor Management

VAS Product Manager

ZTE Peru

Sep 2015 - Oct 2018 (3 years 1 month)

Managed the full sales cycle of Value-Added Services solutions, engaging with telecom operators to secure contracts and develop competitive solutions. Achieved significant product sales by driving commercial negotiations and closing strategic deals.

Sales Management Product Development Customer Engagement Proposal Development Telecom Cross Functional Collaboration

Support Services Manager

Huawei Peru

Mar 2014 - Sep 2015 (1 year 6 months)

Led the implementation and support services for Entel Peru’s 4G Core Network, managing a large engineering team and ensuring SLA compliance. Developed a Disaster Recovery Plan and established a Service Operations Center to monitor network performance.

SLA Management Team Leadership Operations Disaster Recovery Planning Incident Management Project Coordination Engineering Management

Lead Engineering Consultant

NII Holdings, Inc.

Aug 2013 - Oct 2013 (2 months)

Provided consulting and technical feasibility for new product development, collaborating with sales teams to define value-added services. Expanded the value-added services portfolio and optimized change request processes.

Consulting Product Development Technical Feasibility Value added Services Change Management Market Analysis Strategic Planning

Voice Core & VAS Project Manager

Nokia Siemens Networks

Mar 2012 - Jul 2013 (1 year 4 months)

Led the implementation and optimization of Core Network and Value-Added Service projects, ensuring adherence to scope and quality standards. Coordinated multidisciplinary teams and managed risks throughout the project lifecycle.