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Marcel Velazco

@marcelvelazco

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Senior project manager specializing in network provisioning and delivery for major ISP/CDN/OTT accounts.

Peru

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What I'm looking for

I seek senior technical project roles managing end-to-end network provisioning and delivery, with cross-functional teams and stakeholder-facing responsibilities, in a collaborative, growth-focused company.

I am a Senior Project Manager with 10+ years delivering network solutions for a Tier 1 cable operator across the Americas. I build and maintain strong client and vendor relationships, guiding end-to-end projects for Capacity, IP and Colocation services while ensuring high stakeholder satisfaction.

I have led and coached delivery teams, managed escalations, prepared executive reports and briefings, and coordinated cross-functional resources to meet tight delivery schedules. I validate end-to-end service tests (BERT, RFC2544, Y1564), support sales on technical and billing issues, and produce formal delivery documentation.

I hold a Bachelor in Telecommunications Engineering and several technical and project management certifications. I am comfortable with Cisco/Juniper CLIs, routing protocols (IGP/BGP), DWDM/OTN/GCE/Ethernet technologies, and data center procedures, and I communicate fluently in Spanish and English.

Experience

Work history, roles, and key accomplishments

Current

Senior Provisioning Manager

Current

Ayesa

May 2021 - Present (4 years 8 months)

Manage end-to-end project delivery for major customer accounts offering Capacity, IP and Colocation services; lead executive briefings, mitigate risks, and support commercial order compliance to ensure on-time delivery.

Project Management Capacity Planning IP Services Stakeholder Management Risk Mitigation Order Management

Delivery Manager

Ibermática

May 2018 - Jun 2019 (1 year 1 month)

Led and coached a 10-person IP Service Delivery team, handled escalations as second-level support, and produced weekly status and monthly KPI reports to the executive committee to improve delivery performance.

Team Leadership Escalation Management KPIs Prioritization Backbone Resource Planning

Provisioning Manager

Ibermática

Sep 2014 - May 2018 (3 years 8 months)

Owned provisioning of customer orders from validation through rollout, served as primary stakeholder contact, coordinated third-party last-mile deliveries, and validated end-to-end service tests to meet SLAs.

Provision Service Turn Up SLA BERT RFC2544

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de Ingeniería

Bachelor in Telecommunications Engineering, Telecommunications Engineering

2009 - 2014

Activities and societies: Relevant coursework and practical training in networking, DWDM/OTN, and data center procedures; participated in hands-on service turn-up and provisioning projects.

Completed a Bachelor in Telecommunications Engineering covering network infrastructures, routing protocols, and optical communications.