Marcel Velazco
@marcelvelazco
Senior project manager specializing in network provisioning and delivery for major ISP/CDN/OTT accounts.
What I'm looking for
I am a Senior Project Manager with 10+ years delivering network solutions for a Tier 1 cable operator across the Americas. I build and maintain strong client and vendor relationships, guiding end-to-end projects for Capacity, IP and Colocation services while ensuring high stakeholder satisfaction.
I have led and coached delivery teams, managed escalations, prepared executive reports and briefings, and coordinated cross-functional resources to meet tight delivery schedules. I validate end-to-end service tests (BERT, RFC2544, Y1564), support sales on technical and billing issues, and produce formal delivery documentation.
I hold a Bachelor in Telecommunications Engineering and several technical and project management certifications. I am comfortable with Cisco/Juniper CLIs, routing protocols (IGP/BGP), DWDM/OTN/GCE/Ethernet technologies, and data center procedures, and I communicate fluently in Spanish and English.
Experience
Work history, roles, and key accomplishments
Senior Provisioning Manager
Ayesa
May 2021 - Present (4 years 8 months)
Manage end-to-end project delivery for major customer accounts offering Capacity, IP and Colocation services; lead executive briefings, mitigate risks, and support commercial order compliance to ensure on-time delivery.
Delivery Manager
Ibermática
May 2018 - Jun 2019 (1 year 1 month)
Led and coached a 10-person IP Service Delivery team, handled escalations as second-level support, and produced weekly status and monthly KPI reports to the executive committee to improve delivery performance.
Provisioning Manager
Ibermática
Sep 2014 - May 2018 (3 years 8 months)
Owned provisioning of customer orders from validation through rollout, served as primary stakeholder contact, coordinated third-party last-mile deliveries, and validated end-to-end service tests to meet SLAs.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de Ingeniería
Bachelor in Telecommunications Engineering, Telecommunications Engineering
2009 - 2014
Activities and societies: Relevant coursework and practical training in networking, DWDM/OTN, and data center procedures; participated in hands-on service turn-up and provisioning projects.
Completed a Bachelor in Telecommunications Engineering covering network infrastructures, routing protocols, and optical communications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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