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Claudia Salazar

@claudiasalazar

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I have been working as a customer service agent, also as a sales representative with Sirius XM.

Belize

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What I'm looking for

My goal is always to provide excellent service, and contribute to a culture and environment where the customer feels valued and satisfied with the exemplary service provided to them. I would like to be part of an organization that has these values at the forefront of its customer service agenda.

During my free time, I’ve been spending quite a bit of time volunteering in shelters and churches. I am passionate about finding solutions to problems my customers have. My goal is always to provide excellent service and contribute to a culture and environment where customer feels valued and satisfied with the exemplary service provided to them.

Experience

Work history, roles, and key accomplishments

Customer Service Agent & Qualifying Agent

Transparent BPO

May 2021 - Mar 2023 (1 year 10 months)

Worked for Sirius Xm on selling subscription for them dealt with a credit card and creating accounts.
• As well worked for Health Care Qualifying clients to see if they were eligible for Medicare.
• And now working for Arise Carnival in Customer service I deal with making a booking, payments, and inquire gest have.

Qualified Sales Customer Care Customer Success Customer Support Customer Service Customer Experience Customer Support Operations

Customer Service Agent

Laser Combat

Jun 2019 - May 2022 (2 years 11 months)

Led group orientations on operational instructions and supported customers with inquiries. • Supported business marketing by organically boosting social media presence and following.