Claudia Patrisia
@claudiapatrisia
I resolve customer inquiries, complaints, and banking needs through responsive, organized support.
IndonesiaWhat I'm looking for
At Bank Nobu, I supported 30–50 customers daily with savings, checking, and time deposit accounts, handling inquiries by phone and face-to-face.
I resolved complaints, maintained accurate customer records, explained banking products based on customer needs, and worked with internal teams to keep operations running smoothly.
Previously at Bank Mega, I promoted credit card products through consultative selling, verified customer documentation, and supported customers throughout the application process.
I'm now seeking a remote customer support, customer service, or virtual assistant role where I can bring clear communication, problem-solving, documentation, and organizational support.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Bank Nobu
Jul 2019 - Sep 2022 (3 years 2 months)
Assisted customers with opening savings, checking, and time deposit accounts. Handled customer inquiries and resolved complaints while maintaining service quality.
Education
Degrees, certifications, and relevant coursework
University of Nusa Cendana
Bachelor of Education, Chemistry Education
2012 - 2016
Pursued a Bachelor of Chemistry Education, developing a strong foundation in chemistry and educational methodologies.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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