Open to opportunities

Cinnamon Belser

@cinnamonbelser

Message

I turn complex policy and customer information into accurate, well-documented outcomes.

United States

Message

What I'm looking for

I'm looking for detail-driven operations work where I can research complex information, maintain accurate documentation, support internal teams or clients, and use AI tools to improve efficiency and accuracy.

I've supported graduates at Ultimate Medical Academy by managing high-volume CRM caseloads with 100% data accuracy, interpreting eligibility requirements, and coordinating documentation across departments and recruiting partners.

Previously at PureTalk Wireless and Verizon Wireless, I translated complex plans and billing details into clear answers, resolved more than 50 customer inquiries daily, and maintained a 98% Quality Assurance score. I bring research, Salesforce documentation, compliance awareness, and AI-assisted workflows to detail-driven operations work.

Experience

Work history, roles, and key accomplishments

Career Services Advisor

Ultimate Medical Academy

May 2024 - Dec 2025 (1 year 7 months)

Managed a high volume caseload of graduates within CRM systems, maintaining 100% data accuracy and compliance with federal reporting standards. Conducted resume optimization sessions and mock interviews, coordinating with corporate recruiting partners.

CRM Management Salesforce Documentation Research Resume Optimization Compliance