Cindy Kouachi

I’m a healthcare professional with 6 years of experience in dental care settings, known for strong interpersonal skills and administrative precision. I handle sensitive situations with composure, and I coordinate patient intake and urgent cases while keeping anxious patients calm and efficient.

In my most recent role as a Dental assistant manager, I managed patient reception and care coordination for 50+ contacts/day. I handled appointment scheduling, record management and billing, and I supported day-to-day service management to keep operations running smoothly.

I’m also comfortable with digital tools and remote communication, and I’ve worked in customer surveys and inquiries (inbound/outbound). I’m now transitioning into remote customer service to leverage my people skills in a new environment while building on the same reliability and attention to detail.