Ange D

Managed billing service for telesurveillance clients, coordinated with health insurance funds and medical billing teams, and maintained reporting and data completeness to ensure timely invoicing.

Handled telephone support, order processing and new client creation, tracked client orders and managed disputes to ensure customer satisfaction during a one-year interim assignment.

Managed partner resale contracts and administrative updates for international partners, handled billing, OPCO charge processing and meeting minutes to support commercial operations.

Processed health insurance provisions and claims using internal tools, contributing to member support and benefits administration during a fixed-term contract.

Administered provident plans and supported client inquiries, ensuring accurate processing and documentation over a four-month contract.

Entered and validated customer orders, managed payments and refunds, handled claims and Chorus Pro invoicing for administrations, and performed daily/monthly reporting.

Managed phone intake and new client account creation, processed supplier communications and stock movements using Sage 300, and prepared invoices during a short interim assignment.

Performed administrative tasks for transport operations, supporting logistics coordination and documentation processing during a three-month interim role.

Licence in Management du point de vente obtained at GROUPE IGS in Paris in 2019.

BTS Management des Unités Commerciales completed at CFA de l'Affida in Argenteuil in 2017.

Baccalauréat STMG with a focus on information systems and web creation (PHP, HTML, MySQL, CSS) obtained at Lycée Van Gogh in Ermont in 2014.