Open to opportunities

LAiss ESadi

@laissesadi

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Trilingual data-entry specialist with medical precision and customer-service expertise.

France

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What I'm looking for

I seek part-time remote roles (≈20 hrs/week) leveraging trilingual document analysis, precise data entry, and client support in a flexible, quality-focused environment.

I am a trilingual data-entry and customer-service specialist completing a Doctor of Dental Surgery program, bringing four years of international academic training and rigorous attention to detail to remote part-time roles. I combine advanced document analysis across French, Spanish and English with proven accuracy in data entry, database creation, and handling client communications.

My background includes creating an Excel database of 200+ dental procedures with 100% accurate terminology translation, managing after-sales support and social media content for a small business, and reviewing 30+ medical research papers per semester while maintaining an organized digital filing system of 500+ documents. I am available 20 hours/week, registered as a French micro-entrepreneur, and actively upskilling through data and Excel certifications to deliver reliable, error-free work.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Specialist

Current

Freelance

Jan 2021 - Present (5 years 5 months)

Perform accurate bilingual data entry and document processing for medical and rental records, creating organized Excel databases and digitizing invoices with >97% accuracy. Leverages trilingual skills to extract and translate technical information across French, Spanish, and English sources.

Data Entry Excel Google Workspace Document Analysis Quality Control

Current

Customer Service Representative

Current

Private Rental Property

Jan 2021 - Present (5 years 5 months)

Managed reservations and guest communications for a private rental property, resolving inquiries and complaints to maintain high guest satisfaction and organized booking records. Coordinated follow-ups and handled multilingual client interactions.

Customer Support Complaint Handling CRM Organization Time Management

Customer Service & Social Media Assistant

Plumbers

Jun 2024 - Aug 2024 (2 months)

Managed after-sales support and resolved client issues while creating and publishing social media content to strengthen customer satisfaction and online presence during a summer assignment.

Social Media Management Client Communication Content Creation Customer Satisfaction

Administrative Assistant

Plumbers

Jun 2023 - Jun 2023 (0 months)

Entered client appointments and service records, organized and digitized paper invoices into Excel, and maintained accurate bilingual documentation for operational and financial workflows. Improved record accessibility through structured digital filing.

Data Entry Excel Bilingual Documentation Record Digitization Scheduling Administrative Support

Education

Degrees, certifications, and relevant coursework

Universidad Alfonso X el Sabio

Doctor of Dental Surgery, Dentistry

2021 -

Activities and societies: Trilingual program (English/Spanish/French); academic document analysis; clinical records interpretation.

Fourth-year Doctor of Dental Surgery (DDS) student in a trilingual program with emphasis on medical documentation analysis and precision in clinical records.