CF
Open to opportunities

Cierra Frady

@cierrafrady

Customer service professional with experience in sales and hospitality.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

My name is Cierra Frady, and I am a dedicated customer service professional with experience in various industries, including food service and B2B sales. I have a proven track record of ensuring customer satisfaction through effective communication and management of online services. My role at Gem Mine involved not only assisting customers of all ages but also managing social media to promote sales and enhance customer engagement.

In addition to my customer service experience, I have worked as a B2B Sales Associate, where I collaborated with local businesses to provide tailored payment processing solutions. My ability to communicate effectively and conduct thorough research has allowed me to build strong relationships with clients. I am passionate about delivering exceptional service and creating positive experiences for customers.

Experience

Work history, roles, and key accomplishments

PE

Housekeeper

Peppertree

Sep 2020 - Nov 2020 (2 months)

Ensured guest satisfaction by maintaining cleanliness in guest rooms and common areas. Responsibilities included cleaning, restocking items, and communicating room status.

Education

Degrees, certifications, and relevant coursework

Haywood Community College logoHC

Haywood Community College

GED, General Education

2021 - 2022

Completed GED program, demonstrating proficiency in fundamental academic skills and knowledge necessary for high school equivalency.

Tech stack

Software and tools used professionally

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