CPchristopher paul
@christopherpaul
Detail-oriented IT support professional with strong customer service skills.
NigeriaWhat I'm looking for
I am a detail-oriented and hardworking professional with hands-on experience in IT support, hospitality operations, and front desk administration. My strong customer service skills and technical aptitude have allowed me to adapt quickly to new environments, ensuring that I can meet the needs of both customers and organizations effectively.
During my tenure as an Assistant IT Manager at Janesam Cyber Café, I provided first-level technical support for over 30 daily customers, efficiently addressing hardware and software issues. I also maintained and configured local area networks, printers, and internet connections, which improved operational efficiency. My experience as a Front Desk Receptionist at Anaconda Bar further honed my customer service skills, where I managed reservations and resolved guest issues promptly, ensuring a seamless customer experience.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Anaconda Bar
Feb 2022 - Feb 2023 (1 year)
Acted as the first point of contact for guests, managing reservations and resolving inquiries. Handled administrative tasks and coordinated with staff to ensure a seamless customer experience.
Chef / Kitchen Assistant
Nobles Kitchen
Feb 2021 - Feb 2022 (1 year)
Prepared local and continental dishes while ensuring proper hygiene and food safety practices. Collaborated with kitchen staff to manage inventory and trained new kitchen assistants on food preparation protocols.
Assistant IT Manager
Janesam Cyber Café
Jan 2019 - Jan 2020 (1 year)
Provided first-level technical support for over 30 daily customers, addressing hardware and software issues efficiently. Maintained and configured local area networks, printers, and internet connections, while assisting with data entry and digital document management.
Education
Degrees, certifications, and relevant coursework
Government Secondary School, Karu
Senior School Certificate, General Education
2013 - 2016
Completed the Senior School Certificate Examination (SSCE) with a focus on core subjects essential for further education and career development.
Junior Secondary School, Kurudu
Junior Secondary School Certificate, General Education
2010 - 2013
Achieved the Junior Secondary School Certificate (JSSC) with a foundational education in various subjects, preparing for senior secondary education.
St. Paul Nursery & Primary School, Jikwoyi
First School Leaving Certificate, General Education
2004 - 2010
Obtained the First School Leaving Certificate (FSLC) after completing primary education, focusing on basic literacy and numeracy skills.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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