Open to opportunities

Muqtar Karamoh

@muqtarkaramoh

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Detail-oriented graduate with experience in IT support and data analysis.

Nigeria

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth while contributing to team success.

I am a highly motivated and detail-oriented graduate with hands-on experience in teaching, administrative support, customer service, and data analysis. My strong technical proficiency in Microsoft Office Suite, graphic design, and data tools, combined with excellent communication and problem-solving skills, enables me to contribute effectively to any team.

Throughout my career, I have demonstrated a proven record in research analysis, data interpretation, and customer engagement. I have worked in various roles, including IT support and client services, where I successfully built long-term client relationships and ensured customer satisfaction. I am eager to take on challenging roles that allow me to leverage my interdisciplinary background to drive results and contribute to organizational growth.

Experience

Work history, roles, and key accomplishments

Lab Support & Record Assistant

Alanamu Basic Health Centre

Jan 2021 - Present (4 years 6 months)

Worked alongside lab technicians to assist with basic medical tests, and handled patient records while maintaining accurate documentation. Welcomed patients and guided them through service procedures, providing customer care and ensuring smooth communication with medical staff.

Record keeping Patient Care Customer Service Communication

IT Support Officer

Shukuralillaahi Cyber Café

Jan 2020 - Present (5 years 6 months)

Worked as a trusted support person for 15 active clients, guiding them on computer use and providing step-by-step assistance. Managed customer projects and delivered within deadlines, ensuring a friendly and productive digital environment for walk-in clients.

Project Management Customer Service

IT Service & Customer Support Associate

Macrola Computer World

Jan 2016 - Present (9 years 6 months)

Served as the main point of contact for over 25 clients on various digital and research projects, handling typing, printing, editing, and online registration tasks. Collaborated with teams across departments to meet client needs and provided problem-solving support on common software challenges.

Client Management Customer Care Team Collaboration

IT Support & Client Services Assistant

Owonikoko Computer Training Institute

Jan 2013 - Present (12 years 6 months)

Provided typing services in both English and Arabic with speed and accuracy, and assisted clients with digital tasks and basic computer operations. Delivered outstanding customer support, built long-term client relationships, and helped in research-related tasks and interpreting data for business and academic use.

Typing Customer Support Technical Problem Solving Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Abubakar Tafawa Balewa University (ATBU)

Bachelor of Technology, Chemistry Education

Activities and societies: President (Ameer) of Ilorin Emirate Students’ Union, ATBU Chapter (2020); Vice President (Na’ib Ameer) of Ilorin Emirate Students’ Union, ATBU Chapter (2019).

Studied Chemistry Education, focusing on pedagogical methods and chemical principles. Gained hands-on experience in teaching and administrative support.