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CC@christochristodoulid
Customer support specialist with a passion for problem-solving.
CyprusWith over 3 years of experience in customer care, I have honed my skills in communication and problem-solving, ensuring that clients receive the best possible service. My journey began as a Kitesurfing School Manager and Instructor, where I managed operations and taught students the intricacies of kitesurfing. This role taught me the importance of attention to detail and the responsibility that comes with ensuring safety in a high-stakes environment.
Transitioning into customer support, I worked with leading companies like Wisebits and The Bayesian Group, where I provided exceptional service to a diverse clientele. My experience in the fintech sector has equipped me with the ability to handle complex customer inquiries and collaborate effectively with various departments. I thrive in dynamic environments and enjoy the challenge of problem-solving, making me a valuable asset to any team.
Currently, I am embracing my passion for the film industry as a Location Manager, where I oversee the preparation and execution of various projects in Cyprus. This role allows me to combine my organizational skills with my love for creative storytelling, and I look forward to further developing my career in this exciting field.
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Work history, roles, and key accomplishments
Cypriot Film Industry
Jan 2023 - Present (2 years 10 months)
Currently working as a Location Manager, organizing and executing various film projects in Cyprus. Involved in preparation and logistics for multiple productions.
Various Productions
Jun 2009 - Present (16 years 5 months)
Worked in various roles in the film industry, including production assistant and assistant director. Gained experience in outdoor filming and teamwork under tight deadlines.
The Bayesian Group
Mar 2021 - Mar 2023 (2 years)
Supported customers for a fintech startup, handling inquiries across multiple platforms. Involved in policy establishment and content creation for FAQs.
WIWisebits
May 2020 - Mar 2021 (10 months)
Provided customer support for a leading cam site, managing inquiries via email and live chat. Collaborated with internal teams to improve service and resolve technical issues.
KCKiteboarding Cyprus
Jul 2012 - Jan 2021 (8 years 6 months)
Managed the kitesurfing school, overseeing lessons, scheduling, client communications, and equipment sales. Responsible for student safety and team management, ensuring a high-quality experience in a demanding environment.
MIMicroXtreme
Dec 2016 - Mar 2017 (3 months)
Provided customer service and sales support at a ski resort shop, maintaining hygiene standards, handling transactions, and servicing snowboards and skis. Developed skills in customer interaction and product knowledge.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Advertising Design
2005 - 2010
For my bachelor studies, I attended the National Academy of Art in Sofia where I got to learn the Bulgarian language as well as general learning about product design and development as well as marketing.
CyprusYou can contact Christo and 90k+ other talented remote workers on Himalayas.
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