Open to opportunities

Christo Christodoulides

@christochristodoulid

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Customer support specialist with a passion for problem-solving.

Cyprus

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What I'm looking for

I seek a dynamic role that allows me to leverage my customer support expertise while exploring opportunities in the film industry.

With over 3 years of experience in customer care, I have honed my skills in communication and problem-solving, ensuring that clients receive the best possible service. My journey began as a Kitesurfing School Manager and Instructor, where I managed operations and taught students the intricacies of kitesurfing. This role taught me the importance of attention to detail and the responsibility that comes with ensuring safety in a high-stakes environment.

Transitioning into customer support, I worked with leading companies like Wisebits and The Bayesian Group, where I provided exceptional service to a diverse clientele. My experience in the fintech sector has equipped me with the ability to handle complex customer inquiries and collaborate effectively with various departments. I thrive in dynamic environments and enjoy the challenge of problem-solving, making me a valuable asset to any team.

Currently, I am embracing my passion for the film industry as a Location Manager, where I oversee the preparation and execution of various projects in Cyprus. This role allows me to combine my organizational skills with my love for creative storytelling, and I look forward to further developing my career in this exciting field.

Experience

Work history, roles, and key accomplishments

Current

Location Manager

Current

Cypriot Film Industry

Jan 2023 - Present (2 years 4 months)

Currently working as a Location Manager, organizing and executing various film projects in Cyprus. Involved in preparation and logistics for multiple productions.

Location Management Team Coordination Communication Problem Solving Time Management Networking

Current

Freelance Film Crew Member

Current

Various Productions

Jun 2009 - Present (15 years 11 months)

Worked in various roles in the film industry, including production assistant and assistant director. Gained experience in outdoor filming and teamwork under tight deadlines.

Production Management Team Collaboration Outdoor Filming Time Management Problem Solving Communication

Immediate Support Representative

The Bayesian Group

Mar 2021 - Mar 2023 (2 years)

Supported customers for a fintech startup, handling inquiries across multiple platforms. Involved in policy establishment and content creation for FAQs.

Customer Support Fintech Live Chat Email Communication Policy Development Content Creation Team Collaboration Problem Solving Time Management

Customer Support Specialist

Wisebits

May 2020 - Mar 2021 (10 months)

Provided customer support for a leading cam site, managing inquiries via email and live chat. Collaborated with internal teams to improve service and resolve technical issues.

Customer Support CRM Technical Support Communication Problem Solving Policy Development Team Collaboration Reporting Time Management

Kitesurfing School Manager / Instructor

Kiteboarding Cyprus

Jul 2012 - Jan 2021 (8 years 6 months)

Managed the kitesurfing school, overseeing lessons, scheduling, client communications, and equipment sales. Responsible for student safety and team management, ensuring a high-quality experience in a demanding environment.

Customer Care Team Management Scheduling Sales Communication Problem Solving Risk Management Teaching

Sales and Service Associate

MicroXtreme

Dec 2016 - Mar 2017 (3 months)

Provided customer service and sales support at a ski resort shop, maintaining hygiene standards, handling transactions, and servicing snowboards and skis. Developed skills in customer interaction and product knowledge.

Customer Service Sales Product Knowledge Communication Teamwork Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

National Academy of Art

Bachelor of Arts, Advertising Design

2005 - 2010

For my bachelor studies, I attended the National Academy of Art in Sofia where I got to learn the Bulgarian language as well as general learning about product design and development as well as marketing.