Christine Harris
@christineharris
Results-driven professional with excellent communication skills
What I'm looking for
As a highly motivated and organized individual with over 25 years of customer service experience, I possess strong computer and organizational skills. I am proficient in Microsoft Office, including Word, Excel, PowerPoint, Publisher, and Access. My excellent verbal and written communication skills enable me to work well under pressure in fast-paced environments.
Throughout my career, I have demonstrated my ability to train and manage others, while also working effectively as part of a team. My patience and strong work ethic have earned me various certifications, including State Certified Supported Employment Coach, State Certified Supported Living Coach, and Florida State Certified Notary Public.
I am a quick learner, and my experience in various industries, including customer service, sales, and finance, has equipped me with the skills to adapt to new roles and responsibilities. I am confident in my ability to make a positive impact in any organization.
Experience
Work history, roles, and key accomplishments
Account Manager
Consolidated Credit
Oct 2016 - Dec 2017 (1 year 2 months)
Managed debt management services for various accounts, ensuring timely payments and educating clients on debt management. Developed strong relationships with clients and creditors while processing payments and proposals.
Client Services
Campus Debt Solutions
Aug 2016 - Oct 2016 (2 months)
Provided customer service for federal student loan consolidation, assisting clients with payment processing and education on consolidation options.
Brand Ambassador
Global Response
Nov 2015 - May 2016 (6 months)
Served as the voice for Rack Room Shoes, handling customer inquiries and complaints while providing exceptional service and mediating escalated situations.
Billing Supervisor
The Answer Group / Teleperformance
Feb 2005 - Apr 2013 (8 years 2 months)
Supervised billing operations for multiple accounts, resolving complaints, processing payments, and training new staff on policies and procedures.
Retail Sales Representative
Victoria’s Secret
Apr 2007 - May 2007 (1 month)
Handled sales transactions, stocked merchandise, and provided customer service in a retail environment.
Tax Preparer
Jackson Hewitt Taxes Inc.
Oct 2006 - Jan 2007 (3 months)
Prepared taxes, managed client inquiries, and ensured accurate filing and distribution of tax checks.
Loan Surveyor
First Financial Mortgage Group
Nov 2002 - Feb 2003 (3 months)
Conducted surveys to prequalify homeowners for mortgage loans, excelling in customer service and data entry.
Student Secretary
Broward Community College
Jan 2002 - Jan 2002 (0 months)
Provided administrative support in the Business Department, managing communications and scheduling for students and faculty.
Financial Aide Processor
Broward College
Apr 2001 - Oct 2001 (6 months)
Processed financial aid applications, ensuring accurate data entry and verification of grants and loans.
Education
Degrees, certifications, and relevant coursework
Christine hasn't added their education
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