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Christine Arroyo

@christinearroyo

General Virtual Assistant who streamlines administration, scheduling, and customer support with detail and reliability.

Philippines
Message

What I'm looking for

I’m looking for a role where I can support day-to-day operations with administrative support, customer service, calendar management, project coordination, payroll support, and data organization—using strong communication, scheduling, and document management to keep everything running smoothly.

I’m a dedicated, detail-oriented General Virtual Assistant with experience in administrative support, customer service, calendar management, project coordination, payroll support, and data organization. I handle client communications, scheduling, document management, and customer support across healthcare, real estate, and virtual assistance industries.

In my current role at Comfort Pro LLC, I manage email correspondence and daily administrative tasks, including technician payroll processing and coordination. Previously at Open Door Vacation Rentals, I managed calendars and appointments, coordinated ongoing projects, and collected and reviewed data upon request.

I also bring strong customer-facing experience from roles like Optum Global Solutions and Alorica Philippines, plus executive support as an Executive Virtual Assistant and Executive Assistant to the Medical Director at Laguna Medical Center. I’m proficient in Microsoft Office, Google Workspace, Canva, Salesforce CRM, and administrative systems, and I bring strong multitasking, communication, and organizational skills to every assignment.

Experience

Work history, roles, and key accomplishments

OS

Customer Service Representative

Optum Global Solutions

Dec 2023 - Feb 2025 (1 year 2 months)

Assisted customers with healthcare-related concerns and reimbursements through phone support. Helped members set up website profiles, connected them to claims departments, and delivered customer support end-to-end.

AP

Customer Service Representative

Alorica Philippines

Jun 2019 - Dec 2020 (1 year 6 months)

Handled inbound customer inquiries via phone support and resolved concerns related to food delivery and payments. Routed callers to the appropriate departments and provided timely issue resolution.

Education

Degrees, certifications, and relevant coursework

University of the Philippines Los Baños logoUB

University of the Philippines Los Baños

Bachelor of Science, Agribusiness Management

1993 - 1998

Bachelor of Science in Agribusiness Management at the University of the Philippines Los Baños from 1993 to 1998.

LS

Lumban Academy High School

1989 - 1993

Attended Lumban Academy High School from 1989 to 1993.

Tech stack

Software and tools used professionally

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