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Ashley Piccolella

@ashleypiccolella

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Medical receptionist with 5+ years in dermatology and patient services.

United States

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What I'm looking for

I am seeking a patient-facing administrative role where I can apply dermatology reception experience, improve office workflows, train teams, and contribute to a patient-centered, efficient workplace.

I am a medical receptionist with over five years of dermatology experience, skilled at managing patient check-ins, insurance verification, appointment scheduling, and coordinating care with clinical staff. I prioritize HIPAA compliance and efficiency to reduce claim denials and improve patient flow.

Previously, I worked 10+ years in retail leadership and as a makeup artist, where I led training programs, optimized inventory processes, and boosted sales through personalized client service and visual merchandising. I bring strong customer-relations, problem-solving, and team-training skills to every role.

I adapt quickly to fast-paced environments, improve operational workflows, and foster supportive team cultures. I seek roles where I can combine patient-facing administrative strengths with my background in retail leadership to drive better service and measurable business results.

Experience

Work history, roles, and key accomplishments

Current

Medical Receptionist

Current

Connolly Dermatology

Jan 2020 - Present (5 years 10 months)

Manage patient check-ins, insurance verification, and scheduling, improving appointment attendance and office workflow while ensuring HIPAA compliance.

Patient Check In Scheduling Insurance Verification HIPAA Call Center Patient Relations Time Management

Assistant Store Manager

BareMinerals/Shiseido

Dec 2017 - Dec 2019 (2 years)

Led daily retail operations, implemented training programs and inventory optimizations that increased customer satisfaction and sales performance.

retail management Staff Training Visual Merchandising Customer Engagement Sales Coaching Project Management

Makeup Artist

Bluemercury

Jun 2017 - Nov 2017 (5 months)

Provided personalized skincare and makeup consultations, driving repeat business and upsells through expert product recommendations and client relationship building.

Skincare Consultations Client Relations Upselling Retail Sales Product Knowledge

Key Holder / Assistant Store Manager

Fabletics

Sep 2015 - May 2017 (1 year 8 months)

Supported store launch and daily operations, trained staff, managed inventory and visual displays, and improved sales through community events and merchandising.

Staff Training Inventory Management Visual Merchandising Customer Service Sales Reporting Event Coordination