Christian Mendoza

Responsible for the creation, management, and direction of a gourmet bakery. Led recruitment efforts and training of new employees while providing excellent customer service. Developed and implemented sales plans to expand the customer base and increase customer retention.

Advised, supported, and ensured compliance with customer and store requests through phone calls, chat, and messaging. Supervised stock levels and managed inventory processes in stores.

Supervised customer satisfaction and conducted data analysis to improve company services. Implemented strategies to enhance user relationships and operational efficiency.

Provided administrative support and assisted in various business operations. Managed schedules, organized files, and facilitated communication within the team.

Completed courses in Data Science, including topics on productivity tools, probability, and inference and modeling.

Studied Business Management with a focus on finance, gaining knowledge in various aspects of business operations and management strategies.

Completed courses in Business Intelligence and Data Analytics, focusing on data-driven decision-making and analytical skills.

Completed a specialization in Finance, enhancing skills in financial planning and investment analysis.