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@christianasamuel
Personable and proactive customer service representative
I am a dedicated and adaptable customer service professional with 3 years of experience in office administration and hospitality. I thrive in fast-paced environments, delivering excellent customer service at every interaction. My strong verbal and written communication skills, paired with my ability to work under pressure, make me an asset to any organization.
Throughout my career, I have honed my skills in reservation and booking, ticketing, and customer query management. I am a quick learner, with a strong passion for continuous learning and self-improvement. My experience in the education and immigration sectors has equipped me with the ability to multitask, prioritize tasks, and maintain a clean and tidy workspace.
I am a team player, with excellent interpersonal skills and a strong commitment to integrity and dedication. I am excited to bring my skills and experience to a new role, where I can continue to grow and contribute to a dynamic team.
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Work history, roles, and key accomplishments
Immigration Clinic
Feb 2023 - Mar 2023 (1 month)
Attended to customers, scheduled meetings, dealt with customer queries and complaints, and provided advice about the company.
Mountain of Grace School
Sep 2019 - Jul 2020 (10 months)
Collected payments, answered phones, informed parents about school developments, and maintained a clean and tidy workplace.
Degrees, certifications, and relevant coursework
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