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Chris Mattison

@chrismattison

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Military veteran and Senior Technical Project Manager with eCommerce expertise.

United States

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What I'm looking for

I am seeking a role that fosters innovation, collaboration, and growth in eCommerce project management.

As a military veteran and Senior Technical Project Manager with over 12 years of experience, I have successfully led high-impact eCommerce projects across various platforms, including Shopify Plus, Magento, and Salesforce. My expertise lies in implementing technology stacks that support significant transaction volumes, having managed projects that facilitated over $100M in transactions across direct-to-consumer and wholesale channels.

Throughout my career, I have demonstrated a strong ability to integrate complex systems and drive cross-functional initiatives. My role at Momofuku Goods involved leading eCommerce integrations that streamlined fulfillment processes across North America. I have a proven track record of improving user experiences and increasing customer satisfaction through strategic project management and stakeholder collaboration.

My entrepreneurial spirit is reflected in my experience as the President and CEO of EZ Web Industries, where I architected scalable eCommerce solutions and led operations from concept to acquisition. I am passionate about leveraging my skills to create innovative solutions that align with business goals and enhance customer engagement.

Experience

Work history, roles, and key accomplishments

Senior IT Project Manager

Momofuku Goods

Dec 2023 - May 2025 (1 year 5 months)

Led cross-functional eCommerce initiatives integrating Shopify Plus, Amazon Seller Central, and Faire with NetSuite and Celigo, supporting DTC fulfillment across US and Canada. Owned full lifecycle delivery plans in Jira/Confluence, mapping technical dependencies, defining acceptance criteria, and overseeing implementation and QA.

Project Manager, B2B eCommerce

Specialized Bicycles

Sep 2022 - Feb 2023 (5 months)

Drove global eCommerce platform relaunch, developing detailed project plans, timelines, dependencies, and budgets while cultivating and maintaining strong working relationships with stakeholders and engineering teams. Led checkout optimization and A/B testing, improving UX and increasing customer satisfaction by 12%.

Oracle Commerce Project Management A B Testing Jira Stakeholder Management

Product Owner

Ms. Carita & Ms. Carita SafeTruck, Inc.

May 2014 - Sep 2022 (8 years 4 months)

Managed end-to-end Shopify and Magento eCommerce projects, including theme customization, data migration, and third-party app integrations, ensuring on-time delivery and ADA/PCI compliance across national DTC and B2B channels. Collaborated cross-functionally to define technical requirements, scope platform migrations, and lead sprint-based execution.

Magento Salesforce Ecommerce Project Management PCI Compliance Data Migration Magneto Google Analytics Google Sheets Shopify Product Management Product Design Product Marketing Product Strategy Product Development Scrum Scrum Methodology Scrum Agile Scrum Ceremonies

President | CEO

EZ Web Industries, Inc.

Mar 2011 - Sep 2022 (11 years 6 months)

Led eCommerce operations from concept through acquisition, architecting a scalable DTC storefront on Shopify and Magento with optimized checkout flows, conversion tracking, and integrated fulfillment systems. Defined and executed product roadmaps, delegated development tasks, and conducted QA/UAT cycles to meet business objectives.

Magento Product Roadmapping QA Conversion Tracking Analytics Analytics Collaboration Digital Marketing Agency Management Client Relationship Management Client Engagement

Education

Degrees, certifications, and relevant coursework

Scrum Alliance

Certified Scrum Product Owner, Software Development

California State University

Master of Business Administration, Business Administration

Obtained a Master of Business Administration from California State University. This program provided advanced knowledge in business management and strategy.