Chris Falcon

Built and operated a local photography business, managing customer relationships, consultations, bookings, event execution, service delivery, invoicing, and day-to-day administration. Expanded offerings to include photo-booth services and managed digital workflow with Adobe Creative Suite.

Led end-to-end service delivery for 7,000+ commercial customer accounts across Texas, coordinating approximately 40 field technicians and third-party service providers while managing about 600 service requests per month. Scaled operations from 5,000 to 7,000+ accounts following an acquisition and supervised 12 direct reports.

Led approximately 20 employees in a high-volume restaurant/bar operation averaging about $35K in nightly sales. Managed bar operations including licensing, vendor negotiations, inventory purchasing/control, budgets, and labor planning.

Coordinated six drivers transporting approximately 144 vehicles per week, managing dispatch priorities, pickup/delivery schedules, customer and vendor communication, and shipment status tracking. Managed accounts payable transactions and implemented workflow improvements.

Promoted into a patient-facing coordination role supporting patient flow, service recovery, follow-up appointments, and communication across interdisciplinary teams. Tracked follow-up metrics and coordinated next-step care.

Registered patients and scheduled appointments in a high-volume healthcare environment; verified demographic information, reviewed insurance coverage and financial plans, and maintained accurate patient records. Collected co-pays and balanced cash drawers.

Supported daily operations and staff supervision, led hiring and training activities, and helped maintain consistent service and team performance. Reviewed profit-and-loss reports and operating results to support management decisions.

Completed the Pharmacy Technician Program and obtained Texas State Board Registration/Certification in August 2008.

Attended R.L. Paschal High School in Fort Worth, TX.