Chrisela Anderson
@chriselaanderson
I support customers, qualify leads, and keep remote operations organized.
JamaicaWhat I'm looking for
I've supported customers at Sagiligy since 2021 through phone, email, and chat, resolving inquiries, processing service requests, and maintaining accurate account records while meeting performance standards.
As a freelance Appointment Setter and Virtual Assistant, I conduct outbound lead qualification, schedule appointments, manage follow-ups, calendars, inboxes, data entry, and business records. I bring over five years of combined experience supporting U.S.-based clients and remote teams with responsive customer service and organized administrative support.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Sagiligy
Jan 2021 - Present (5 years 8 months)
Assisted customers via phone, email, and chat while maintaining high satisfaction levels. Resolved customer concerns and inquiries efficiently and professionally.
Education
Degrees, certifications, and relevant coursework
St. Thomas Technical High School
High School Diploma, General Studies
Completed high school education in Jamaica.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
Skills
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