Chris Bassford
@chrisbassford
I coordinate customer service, scheduling, dispatch, and daily operations across fast-paced teams.
United StatesWhat I'm looking for
I'm currently coordinating appointments, dispatch, work orders, and high-volume customer inquiries for Steve Chapman's All American Air, supporting seven field technicians through Aptora CRM. Previously at Old Town Trolley Tours, I exceeded sales goals through customer engagement, issue resolution, and upselling.
I've also managed customer communications, practitioner scheduling, websites, social media, vendor orders, and inventory at Healing Waters Clinic. My background spans field service, shipping operations, call-center support, and web administration, with a consistent focus on accurate, professional customer experiences.
Experience
Work history, roles, and key accomplishments
Appointment Setter / Customer Service
Steve Chapman's All American Air
Jun 2026 - Present (3 months)
Coordinate scheduling and dispatch operations for seven field technicians. Manage appointments, schedule changes, and service requests.
Education
Degrees, certifications, and relevant coursework
Kent Island High School
General Education Diploma, General Education
Completed general education diploma from Kent Island High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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