Choo Vang
@choovang
Customer-focused sales and support professional specializing in account onboarding, education, and troubleshooting.
United StatesWhat I'm looking for
I’m a customer-focused professional with experience in account onboarding, customer education, and hands-on support across sales, operations, and caregiving roles. I guide customers through setup and troubleshooting, communicate clearly in writing and verbally, and maintain accurate documentation while staying empathetic and solution-oriented.
In my roles, I’ve managed onboarding and setup for successful system use, educated customers on products and workflows, and trained new team members on support best practices. I’ve also contributed to warehouse operations and Inventory Control and Quality Assurance (ICQA), investigating discrepancies and improving safety, quality, and productivity in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Caregiver
Private Family
Oct 2025 - Jan 2026 (3 months)
Provided compassionate daily support including mobility assistance and meal preparation while maintaining safe, reliable routines. Communicated updates and concerns with family members and documented care-related information.
Performed warehouse operations including stow, pick, ship dock, and decant in a fast-paced environment. Investigated inventory discrepancies for ICQA and resolved issues while maintaining safety, quality, and productivity.
Sales Representative
YOR Health
Jun 2008 - Dec 2018 (10 years 6 months)
Managed customer accounts by guiding onboarding and setup for successful system use. Provided hands-on troubleshooting and customer education, trained new team members on support procedures, and delivered presentations and events.
Education
Degrees, certifications, and relevant coursework
Edison High School
Attended Edison High School in Stockton, California.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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