Chloe Marie
@chloemarie
I support customers through clear communication, accurate documentation, and calm problem-solving.
What I'm looking for
At La Petite Academy, I serve as a primary contact for families, answering questions, sharing daily updates, and resolving concerns with care. I maintain confidential attendance, incident, classroom, and family communication records while coordinating changing daily priorities.
I've also coordinated completed orders at Didicoco in a high-volume, time-sensitive environment, checking each order for accuracy and completeness before release. Clear team communication helps keep service moving efficiently during busy periods.
I'm looking to bring my customer support, de-escalation, documentation, scheduling, and quality-checking experience to a remote customer service environment.
Experience
Work history, roles, and key accomplishments
Preschool Lead Teacher
La Petite Academy
Jan 2021 - Present (5 years 8 months)
Served as primary point of contact for families, answering questions and communicating daily updates with professionalism. Maintained accurate records and resolved sensitive situations with de-escalation skills.
Education
Degrees, certifications, and relevant coursework
Los Medanos College
Associate of Arts, Liberal Arts & Humanities
Earned an Associate of Arts in Liberal Arts & Humanities and an Associate of Arts in Behavioral Sciences.
Los Medanos College
Associate of Arts, Behavioral Sciences
Earned an Associate of Arts in Behavioral Sciences.
Heritage High School
High School Diploma, General Studies
Completed high school education and earned a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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