Chirag R Gandhi
@chiragrgandhi
I build enterprise automation platforms that scale adoption, reliability, and profitability.
LuxembourgWhat I'm looking for
At Amazon EU, I own a negotiations platform used by roughly 400 negotiators across nine EU markets. I grew it from about 5% voluntary adoption to the organization-wide default, now running approximately 3.6 million actions annually and supporting negotiations driving €0.36Bn in yearly profitability.
I turn operational pain points into scalable automation. My vision for a deterministic workflow automation layer became a VP-level priority after I showed that 82% of 40,937 audited requests were standardized and repeatable.
I build when funding or roadmap capacity is limited: full-stack React, Python/Lambda, Redshift, and AWS applications, recommendation dashboards, and GenAI agents. One agent reduced vendor-preparation time from eight hours to one, while another off-roadmap product supported €27MM in active negotiation.
Across Amazon EU and India, I have delivered cross-border commerce, trade-in, marketplace, and platform programs—doubling warehouse capacity, cutting $3M in defect costs, and improving data coverage from 7.8% to 99%. I care about reliable systems, practical governance, and products that make the better workflow the easiest one to use.
Experience
Work history, roles, and key accomplishments
Owned the vision for a scalable automation layer, now a VP-level 2026 priority. Grew voluntary adoption from ~5% to org-wide default, with ~3.6M actions/year, up 120%+ YoY.
Delivered 7 projects unblocking 144K products for the EU fulfillment network, including an OCR label-language product that removed a cross-border listing blocker.
Senior Program Manager, Trade-In Program
Amazon India
Jan 2019 - Dec 2021 (2 years 11 months)
Set up warehouse operations from scratch in 2 months, doubled capacity to 1M units/year, and cut defect costs by $3M.
Senior Program Manager, Marketplace Programs
Amazon India
Jan 2016 - Dec 2019 (3 years 11 months)
Launched 2 revenue programs and fixed a data-coverage gap from 7.8% to 99% by testing vendor databases directly and defining SLAs with penalties.
Business Development, 3P Marketplace
Amazon India
Jan 2014 - Dec 2016 (2 years 11 months)
Grew category share from 6.5% to 25% against a 15% target.
Channel Manager
Godrej Security Solutions
Jan 2012 - Dec 2014 (2 years 11 months)
Grew channel revenue by 43%.
Education
Degrees, certifications, and relevant coursework
Xavier Institute of Management, Bhubaneswar
MBA, Management
MBA from Xavier Institute of Management, Bhubaneswar, completed in 2012.
Narsee Monjee College, Mumbai
B.Com, Commerce
Bachelor of Commerce from Narsee Monjee College, Mumbai, completed in 2007.
Neoma Business School, Reims
MBA, Management
MBA program at Neoma Business School, Reims.
Tech stack
Software and tools used professionally
Availability
Location
LuxembourgAuthorized to work in
Salary expectations
Skills
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