Jeremy Fourna

• Build the Click & Collect product strategy and its roadmap that resulted in the retention of 100% of our Unified Commerce customers
• Increased the adoption of the Spryker Appstore by 300% via the integration of key software vendors
• Led a team of three Product Managers

• Crafted the Marketplace product strategy and its roadmap to introduce a new product offering that impacted our customer mix, 50% of new opportunities are now marketplace projects
• Created Spryker Jarvis, the first developer tool to help customers update their projects. It reduced the time needed to update Spryker leading to a decrease in our customers’ TCO

• Increased our customer NPS by 25% via the improvements in the customer experience of our live delivery tracking product
• Reduced the delivery time of our customers by 10% ~ 25% by enabling them to select the best carrier for each region based on their performances
• Onboarded and trained two Product Managers

• Constructed the Product Roadmap for the Order Management and Warehouse Management software focused on internal KPIs saving more than 60k EUR on our operating costs
• Redesigned key processes inside our warehouses that reduce their execution time between 40% and 70% thus improving worker productivity by 20%

• Reduced the onboarding time of our customers by 90% after fixing severe UX issues and automating multiple manual internal processes
• Increased our customers’ ROI on their ad spend by offering granular settings on their Google AdWords and Google Shopping campaigns
• Saved 2k EUR each month automating our invoice calculation process for our accounting team

• Executed the product strategy and its roadmap to reach new markets in Europe and China increasing our revenue by 19%
• Integrated multiple commerce platform to reduce our customers’ time to market by 50%
• Onboarded and trained one Product Manager