Open to opportunities

Chinmay Mukim

@chinmaymukim

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Sales Operations and Data Analyst driving CRM quality and insights.

India

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What I'm looking for

I seek a data-driven sales operations role where I can improve CRM quality, automate reporting, collaborate cross-functionally, and support revenue growth within a collaborative, growth-focused team.

I am a Sales Operations & Data Analyst with two years of experience improving CRM data quality, automating reporting, and enabling revenue-focused lead generation. I combine Salesforce / CRM expertise with advanced Excel, SQL and Python to deliver accurate, actionable sales insights.

At Digby and Otto, I managed CRM quality for 100K+ records, reducing anomalies by 80% and automating dashboards to cut manual work by 40%. I partner closely with sales teams to maintain addressable market data, resolve cross-team discrepancies, and produce ad-hoc and scheduled reports that support leadership decisions.

My projects include building cloud-based analytics workflows, applying time-series forecasting in my master’s thesis, and implementing validation rules and automated reporting processes to ensure consistent, reliable operational data. I prioritize practical process improvement and strong internal customer service.

Experience

Work history, roles, and key accomplishments

Sales Operations Analyst

Digby and Otto Pvt Ltd

Jul 2023 - Apr 2025 (1 year 9 months)

Managed CRM data quality for 100K+ product and sales records, reducing anomalies by 80% and automating dashboards that cut manual work by 40% to improve sales visibility and decision-making.

Salesforce CRM Data Cleaning VBA SQL Dashboard Automation Lead Generation Sales Reporting Cross Functional Collaboration

Data Analyst Intern

KPMG (Forage Virtual Internship)

Sep 2022 - May 2023 (8 months)

Designed Excel-based financial models and dashboards, applied time-series forecasting methods, and built cloud analytics workflows on Azure to support executive forecasting decisions.