Chinenye Ekwo

I am a dedicated, customer-focused aviation and hospitality professional with three years of experience as a flight attendant and prior roles in front desk and guest services. I consistently deliver exceptional service while prioritizing passenger comfort, safety, and regulatory compliance.

At American Airlines I manage in‑flight service on high-volume schedules, perform safety demonstrations, and handle medical, security, and customer service situations calmly and efficiently. My background in hotel front desk operations and amusement park guest services honed my reservation, POS, and conflict-resolution skills.

I am skilled with Sabre, Amadeus, POS systems, Microsoft Office, iPad-based service tools, and digital reporting systems, and I hold certifications in CPR/AED and ServSafe while completing a Google Cybersecurity Professional Certificate. I combine technical aptitude with strong communication, time management, and teamwork abilities.

I am adaptable, willing to relocate or travel, and comfortable working flexible schedules in fast-paced, high-pressure environments to create positive experiences for diverse customers.