Chima Ojaide
@chimaojaide
Empathetic customer service representative with 9 years of experience.
What I'm looking for
With 9 years of experience as a Customer Service Representative, I pride myself on my empathetic approach and positive attitude. I have honed my skills in handling cold calls, inbound and outbound sales, upselling, and cross-selling. My ability to effectively manage objections and provide solutions has consistently maximized sales potential, allowing me to meet and exceed revenue targets.
In my recent role at A&D Medical Transport Service, I was responsible for answering calls from patients and healthcare providers, gathering essential information, and coordinating transportation details. My previous experience as a Sales Representative Executive at Davichris Resources involved identifying potential customers, making outbound calls, and establishing long-term relationships to ensure customer satisfaction and loyalty. I am dedicated to delivering exceptional service and building strong connections with clients.
Experience
Work history, roles, and key accomplishments
Inbound Customer Service Representative
A&D Medical Transport Service
Feb 2023 - Mar 2025 (2 years 1 month)
Handled calls from patients and healthcare providers requesting medical transport services. Collected relevant patient information and coordinated transportation details with the dispatch team. Explained available services and ensured proper procedures were followed.
Sales Representative Executive
Davichris Resources
Jan 2016 - Jan 2023 (7 years)
Identified and prospected potential customers through cold calling and networking. Made outbound calls to introduce products and received inbound inquiries. Established strong relationships with customers to ensure satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Bachelor of Arts, English
2002 - 2006
Grade: 4.2
Graduated with honours, specialized in English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Chima ?
You can contact Chima and 90k+ other talented remote workers on Himalayas.
Message ChimaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
