Abayomi Alabi

I am a motivated and adaptable customer support agent with four years of combined experience across inbound/outbound calls, cold calling, upselling, cross-selling, and resolving complex objections to deliver seamless phone and email experiences. I consistently build rapport, articulate product value, and document insights that inform strategy and client reporting.

My background includes B2B and B2G sales of consumer electronics and enterprise ICT solutions, contract collaboration with legal and procurement teams, and hands-on moderation and re-engagement work on marketplace platforms. I bring a track record of closing high-value deals, improving brand awareness, and maintaining listing quality while supporting customers across phone, chat, email, and social channels.