
Chile Gac Tapia
@chilegactapia
I coordinate client care, schedules, and service solutions across healthcare, retail, and guest-facing operations.
What I'm looking for
I'm currently a Care Navigator at PASCO, coordinating therapist caseloads, client intake, care resources, and Start of Care onboarding for CNA Family Caregivers. I help clients navigate therapy services while supporting balanced therapist workloads and smooth caregiver onboarding.
My background spans guest service, animal care, retail, lending operations, and Disney Resort dispatch and training. I've supported customers and patients, handled urgent requests, trained new hires, maintained accurate records, and built welcoming relationships with clients, Guests, and community members.
Experience
Work history, roles, and key accomplishments
Care Navigator
PASCO
May 2023 - Present (3 years 5 months)
Develop and maintain therapists' caseloads and schedules, optimizing their time and ensuring a balanced workload. Handle the initial client intake process, including gathering necessary information, assessing client needs, and coordinating with therapists for appropriate placement.
Retail Associate
Two Pals and a Pup Pet Boutique
Oct 2021 - Present (5 years)
Greet customers and their pets with a smile and treats when they walk through the door. Perform essential duties to ensure proper store maintenance, ringing up sales, receiving deliveries, maintaining the back stockroom, and restocking merchandise items in the storefront as needed.
Veterinary Technicians Assistant
VCA Deer Creek Animal Hospital
Oct 2021 - Apr 2023 (1 year 6 months)
Provide quality care and attention to hospital patients. Assist doctors and technicians during examinations, vaccine and medicine administrations, x-ray and ultrasound exams, as well as other duties as needed.
Receptionist and Loan Opener
Carizmic Home Loans
Sep 2020 - Sep 2021 (1 year)
Maintain the office reception area in accordance with office policies. Assist in data management of new and existing borrowers by entering their information in the client database for tracking of caseloads and statistical information.
Maintenance Base Dispatcher
Disneyland Resort
Sep 2019 - Apr 2020 (7 months)
Support front line operations by processing requests for work orders across all lines of business. Leverage both radio and email to direct requests to appropriate facilities and maintenance teams.
Photo Imaging Photographer/OJT & BBB Specialty Trainer
Disneyland Resort
Mar 2012 - Sep 2019 (7 years 6 months)
Capture magical and memorable moments for Guests and problem solve concerns they may experience beyond their control. Facilitate group update training to support operational changes and model new behaviors for the Cast through everyday interactions.
Education
Degrees, certifications, and relevant coursework
Azusa Pacific University
Bachelor of Music, Music
Graduated with a Bachelor of Music in 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Chile?
You can contact Chile and 90k+ other talented remote workers on Himalayas.
Message ChileGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
