chijioke loveth
@chijiokeloveth
Motivated customer support trainee skilled in Freshdesk and empathetic customer communication.
NigeriaWhat I'm looking for
I am a motivated and empathetic customer support professional recently trained in IT support and customer service tools, including Freshdesk. I excel at handling customer queries across email, chat, and phone with patience and professionalism.
Through hands-on practice with ticket management, prioritization, escalation, and an internship as a receptionist, I have developed strong communication, organizational, and conflict-resolution skills. I am tech-savvy, a fast learner, and collaborate well within teams.
I am seeking an entry-level Customer Support Agent role where I can provide excellent service, grow with the team, and contribute to positive customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Support Agent
Self Training
Jan 2025 - Present (9 months)
Practiced customer support workflows using Freshdesk, managing and prioritizing tickets and resolving inquiries with empathy and professionalism.
Receptionist
G8 World Shopping Ventures
Jan 2025 - Present (9 months)
Welcomed customers, assisted with inquiries, and handled complaints calmly while improving communication and organizational processes.
Education
Degrees, certifications, and relevant coursework
chijioke hasn't added their education
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Availability
Location
NigeriaAuthorized to work in
Job categories
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