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Chido Tsakatsa

@chidotsakatsa

Executive & Operations Virtual Assistant with hands-on experience supporting programme operations, data management, reporting, coordination, research,

Zimbabwe

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What I'm looking for

I’m seeking a remote Executive & Operations Virtual Assistant role supporting executives and teams with calendar management, administration, data entry, research, CRM, customer support, documentation and workflow coordination. I value accuracy, reliability, clear communication, continuous learning and opportunities to support international clients.

I am an Executive & Operations Virtual Assistant with a background in programme operations, administration, monitoring and evaluation, data management, reporting, research, and stakeholder communication.

At Zvandiri, I supported programme operations across three districts, working with 13 Young Mentor Mothers and approximately 86 Community Adolescent Treatment Supporters (Community Cadres). I processed 200+ data entries daily, checked records for accuracy, maintained confidential programme information, compiled reports, tracked deadlines, and supported coordination activities. I also collected and recorded data offline in areas with limited network access and synchronized it when connectivity was available.

As Head of Programmes — Volunteer at Action for Youth Foundation Trust (AYFT), I have supported planning, documentation, stakeholder communication, monitoring and evaluation, community-focused initiatives, and programme coordination.

Alongside my professional experience, I have developed practical virtual assistance and digital workflow skills through training and portfolio projects. These include Google Calendar, HubSpot, Asana, Google Forms, Zapier, Gmail, Google Sheets, Canva, and AI tools for administrative support, research, content development, workflow improvement, and productivity.

I am particularly interested in remote Executive Assistant, Executive/Operations Virtual Assistant, Administrative Support, Data Entry, Customer Support, Research, and programme/operations coordination opportunities. I enjoy organized, detail-focused work where I can support teams, manage information accurately, improve workflows, and contribute reliably to day-to-day operations.

Experience

Work history, roles, and key accomplishments

Head of Programmes

Action for Youth Foundation Trust

Mar 2023 - Dec 2025 (2 years 9 months)

Coordinated programme planning and implementation across SRHR, child protection, livelihoods and community-focused initiatives. Prepared reports, coordinated stakeholder communication, and supported monitoring and evaluation.

Programme Planning Implementation Reporting Documentation Stakeholder Communication Monitoring and Evaluation Data Collection Analysis Remote Work Self Management

Zvandiri Associate

Zvandiri

Jan 2020 - Sep 2022 (2 years 8 months)

Supported and coordinated with 13 Young Mentor Mothers and approximately 86 CATS across 3 districts, providing programme, data, reporting, training and administrative support. Collected and processed 200+ data entries per day, prepared monthly, quarterly and annual reports, and coordinated meetings and events.

Data Entry Database Management Excel Reporting Documentation Meeting Coordination Stakeholder Engagement Communication Skills Confidentiality Problem Solving

Social Welfare Intern

Department of Social Services

Sep 2017 - Jun 2018 (9 months)

Supported social welfare administrative activities including documentation, data collection, record keeping and service-user support. Assisted with maintaining accurate records and organizing information relating to vulnerable individuals and families.

Documentation Data Collection Record keeping Service User Support Communication Skills Professionalism Discrétion

Education

Degrees, certifications, and relevant coursework

Career Crafters Academy

Intensive Virtual Assistant Course, Virtual Assistance

Completed an intensive virtual assistant course covering administrative support, executive support, customer support, project coordination, digital productivity tools, and remote-work workflows.