Zinzile Mhlanga

Supported the founder across high-impact business areas, from strategic planning to operations, while leading coordination of speaking engagements, podcast production, and visibility campaigns. Co-managed the Visible Women Conference 2024, coordinating over 10 speakers and vendors, and overseeing end-to-end logistics.

Provided dedicated, high-touch executive support to founders and fast-moving entrepreneurs across industries, focusing on managing backend operations. Built and maintained scalable administrative systems using Trello, Loom, and Google Workspace, creating over 10 SOPs that improved task consistency and efficiency.

Supported core HR functions including interview coordination, data handling, and placement logistics for a nationwide teacher capacity program. Vetted and placed over 500 teachers in Matabeleland North under the UNICEF-sponsored Capacity Development Programme.

Provided virtual assistant support for event coordination, ensuring participants had a transformative experience. Contributed to the successful execution of events aimed at empowering women.

Supported the Managing Director with executive administration, market research, and content strategy, playing a key role in enhancing communication efficiency. Managed the Managing Director’s inbox and internal communications, improving response time and executive availability.

Served as the key administrative and customer liaison in a fast-paced microfinance environment, supporting loan processing, client engagement, and operational improvements. Provided administrative support that accelerated the loan approval process by 30%, improving documentation accuracy and client turnaround times.

Supported a public health research project focused on hygiene practices, conducting data collection, fieldwork, and protocol-driven sampling. Conducted daily interviews and hygiene spot-checks in 60 households, ensuring accurate and high-quality research data.

Provided financial administrative support, including invoice processing and database management, with a focus on optimizing cash flow and providing insights for financial decision-making. Tracked expenses and processed invoices using Zoho Books, ensuring accurate and timely payments.

Completed a Special (Hons) Degree in Monitoring & Evaluation. This program provided advanced knowledge and skills in evaluating projects and programs.

Obtained a BBS (Hons) Degree in Human Resources Management. The curriculum focused on developing comprehensive skills in managing human capital within organizations.