Chidinma Nnah
@chidinmannah
Detail-oriented customer support professional skilled in communication, reporting, and AI adaptability.
What I'm looking for
I am a detail-oriented communication and customer support professional with experience handling sensitive information, customer interactions, and accurate report writing across hospitality, education, and business environments.
As the founder and training instructor for my independent resin art business, I trained individuals both online and in person, managed customer data and scheduling, and documented detailed customer requirements while multitasking effectively.
My roles as a receptionist, classroom teacher (NYSC), and event coordinator sharpened my ability to remain calm under pressure, coordinate stakeholders, manage reservations and logistics, and maintain precise records in fast-paced settings.
Tech-comfortable and eager to leverage AI tools, I bring strong Microsoft Office skills, fast and accurate typing, confidentiality, and a readiness for remote work to improve service delivery and operational efficiency.
Experience
Work history, roles, and key accomplishments
Founder & Training Instructor
Independent Resin Artist
Jan 2023 - Present (2 years 11 months)
Founded and ran a resin art business while delivering structured online and in-person training, documenting customer requirements and managing scheduling and follow-ups to ensure client satisfaction.
Event Coordinator
Niger Delta Development Commission
Jul 2025 - Jul 2025 (0 months)
Coordinated stakeholder communications and documented logistics and timelines for events, ensuring timely execution and accurate logistical records.
Classroom Teacher
Community Secondary School
Apr 2021 - Mar 2022 (11 months)
Delivered clear instruction to diverse student groups during NYSC service, maintained detailed academic records, and supported classroom management and student engagement.
Receptionist
Concave Lankafushi Restaurant
Sep 2020 - Mar 2021 (6 months)
Acted as first point of contact for customers, managed reservations and inquiries, handled complaints professionally, and maintained accurate records in a fast-paced hospitality environment.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Geography & Meteorology
2019 - 2019
Completed a Bachelor of Science in Geography and Meteorology at Nnamdi Azikiwe University in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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