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Chidinma Egbune

@chidinmaegbune

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I streamline executive operations through precise calendar, inbox, travel, and stakeholder coordination.

Nigeria

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What I'm looking for

I'm looking to support executives and teams in a fast-paced environment where I can improve workflows, manage priorities, coordinate operations, and use productivity tools to drive efficient execution.

At Brickform Constructions Ltd., I support senior management by coordinating schedules, communications, meetings, documentation, and daily administrative workflows. I serve as a key point of contact for executives, clients, vendors, and internal teams while handling sensitive information with confidentiality.

Previously at Topklan Engineering Services, I managed 35+ executive meetings and appointments monthly, organized high-volume inboxes, and improved response efficiency by 30%. I also coordinated 40+ business trips annually, maintained a 95% follow-up completion rate, and reduced administrative processing time by 20%.

I bring hands-on experience in executive support, office operations, customer communication, record management, and process improvement. I use Google Workspace, Microsoft Office, Asana, Trello, Slack, Zapier, and collaboration tools to keep priorities moving.

Experience

Work history, roles, and key accomplishments

Current

Executive Secretary & Executive Support Officer

Current

Brickform Constructions Ltd.

Oct 2025 - Present (1 year)

Support senior management by coordinating schedules, communications, meetings, documentation, and administrative workflows. Serve as the primary point of contact for executives, clients, vendors, and internal teams.

Calendar Management Meeting Coordination Documentation Administrative Support Confidentiality Record keeping

Administrative & Human Relations Manager

Topklan Engineering Services

Jun 2023 - Jan 2025 (1 year 7 months)

Managed executive calendars, scheduled over 35 meetings monthly, and handled high-volume inboxes improving response efficiency by 30%. Coordinated travel for over 40 trips annually and streamlined office procedures reducing processing time by 20%.

Calendar Management Email Management Travel Coordination Meeting Coordination Documentation Process Improvement Budget Management Confidentiality

Sales Manager

N.A.C.K Apparel

Oct 2022 - Jun 2023 (8 months)

Fostered positive customer experience, increasing retention by 20% and managing over 150 customer emails and calls weekly. Coordinated stock requisitions and streamlined purchase follow-ups, reducing delays by 25%.

Customer Service Social Media Management Inventory Management Budget Management Problem Solving

Cashier & Customer Service Representative

EDLP Nigeria Limited

Nov 2021 - Aug 2022 (9 months)

Delivered exceptional customer service by managing over 50 daily inquiries and ensuring 100% accuracy in processing purchases. Increased promotional campaign engagement by 25% through proactive outreach.

Customer Service Cash Handling Upselling Problem Solving