At Widoph Remit, I assisted customers across Australia with international money transfers, explaining conversion rates, exchange values, fees, and transaction details.
I guided customers through account verification and compliance requirements, reviewed transaction information, and followed up on missing or inconsistent details. I also resolved transfer questions and escalated complex cases when needed.
At Airtel Telecommunications, I provided information about products, services, tariffs, promotions, and network solutions. I also helped customers with SIM registration, account requests, mobile data plans, and subscriptions.
At The Best Western Plus Hotel Plc, I promoted hotel services and accommodation packages, generated leads through outreach and market research, and managed reservations and corporate account inquiries.
