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Chidalu Duru

@chidaluduru

Virtual Assistant with 5+ years in customer support, inbox management, and administrative operations.

Nigeria
Message

What I'm looking for

I’m looking for remote opportunities where I can support customers, manage inboxes and calendars, resolve inquiries professionally, and help teams stay organized. I value clear communication, dependable processes, and the chance to contribute reliably from home.

I’m a Virtual Assistant with 5+ years of experience across customer support and administrative roles, where I’ve built a reputation for handling requests accurately, promptly, and professionally. I’m comfortable managing the day-to-day details that keep operations moving—especially inbox workflows, scheduling, and client communications.

In my current role as a Virtual Assistant at Boldly, I manage client inboxes, respond to emails, and resolve client requests efficiently. I also schedule meetings, arrange travel, and ensure accuracy in data entry, while supporting social media content planning and creative execution to strengthen online presence.

Before that, I supported guests and daily front-desk operations as a Receptionist at H210 Hotel, handling check-ins/check-outs, billing, and reservation workflows through hotel management software. I also coordinated internal communication and schedules across departments to improve collaboration and maintain smooth service delivery.

Earlier experience as a PRO at NV Lounge and as a Secretary at LizzyUmehChambers strengthened my ability to work with high-volume environments, manage VIP requests with discretion, and prepare organized documentation. I bring strong communication, confidentiality, and multitasking habits—plus practical tools like CRM recordkeeping, QuickBooks (basic), WordPress (basic), and productivity suites—to help teams deliver reliable, client-focused service—especially in remote settings.

Experience

Work history, roles, and key accomplishments

BO
Current

Virtual Assistant

Boldly

Jan 2025 - Present (1 year 6 months)

Managed client inboxes and scheduled meetings, travel, and accurate data entry to support day-to-day client operations. Responded to client requests, supported social media content planning, and completed online research and reporting to inform decisions.

Education

Degrees, certifications, and relevant coursework

FN

Federal Polytechnic Nekede

Higher National Diploma (HND), Computer Science

2021 -

Higher National Diploma (HND) in Computer Science with coursework including Data Structures & Algorithms, Operating Systems, and Database Management.

FN

Federal Polytechnic Nekede

Ordinary National Diploma (OND), Computer Science

2016 -

Ordinary National Diploma (OND) in Computer Science.

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