Chibuike Eke

At Medserve Umuahia Diagnostic Center, I greet and support patients, resolve complaints professionally, manage calls, and protect confidential patient information to strengthen trust and retention.

Across more than six years in customer relations, public relations, and human resources, I’ve built client loyalty, supported internal communications, managed employee relations, and delivered clear, effective service in dynamic settings.

I bring digital literacy, CRM-focused customer service knowledge, empathy, and strong communication to creating better customer experiences. My background in mass communication also includes reporting, community engagement, and producing accurate, fact-checked stories under tight deadlines.