Open to opportunities

Chibole Kaitano

@chibolekaitano

Message

Detail-oriented administrator with strong communication and organizational skills.

Kenya

Message

What I'm looking for

I am seeking a role that offers growth opportunities and values teamwork.

I am an experienced administrator currently working at Muchemi & Co. Advocates, where I have honed my skills in office management and customer service. My role involves managing incoming and outgoing communications, overseeing office supplies, and ensuring that all records are accurately maintained. I pride myself on my ability to interact professionally with clients and colleagues, fostering a positive work environment.

In addition to my administrative duties, I have a strong educational background with a Master of Science in Project Management from Liverpool John Moore's University and a Bachelor of Commerce in Business Administration from Daystar University. My training in design thinking and life skills has further equipped me with the tools to approach challenges creatively and effectively. I am passionate about continuous learning and development, both personally and professionally.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

Muchemi & Co. Advocates

Mar 2019 - Present (6 years 5 months)

Effectively managed incoming and outgoing mail to maximize office efficiency. Interacted with customers professionally by phone, email and in-person to deliver accurate service information.

Customer Service Database Management Team Building Facilities Management

Volunteer

National Hospital Insurance Fund, NHIF

Jun 2017 - Jul 2018 (1 year 1 month)

Received, sorted, recorded, filed, marked, and distributed mail. Controlled the movement of files and stored materials in drawers, cabinets, and storage boxes to maintain access and security of files and documents.

Sorting Mail File Management Document Control Data Entry Customer Service Database Management Records Management Document Scanning

Intern

National Health Insurance Fund

Feb 2017 - Jun 2017 (4 months)

Managed the receiving, sorting, recording, filing, marking, and distribution of mail. Controlled the movement of files and ensured proper storage and security of documents.

File Control File Storage Customer Service Data Entry Database Management Document Scanning

Education

Degrees, certifications, and relevant coursework

Liverpool John Moores University

Master of Science, Project Management

2023 -

Currently pursuing a Master of Science in Project Management. This program focuses on advanced project management methodologies and practices.

Daystar University

Bachelor of Commerce, Business Administration and Management

2012 - 2017

Completed a Bachelor of Commerce with a specialization in Business Administration and Management. This degree provided a strong foundation in business principles and administrative practices.

Zearstech Computer College

Certificate, Microsoft Office Packages

2011 - 2011

Obtained a certificate in Microsoft Office Packages, covering Word, Excel, PowerPoint, and Internet. This training enhanced computer literacy and essential software skills.

Esalwa Secondary School

Kenya Certificate of Secondary Education, Secondary Education

Completed secondary education, earning the Kenya Certificate of Secondary Education. This credential signifies the completion of high school education in Kenya.

Luanda Happy Day Academy

Kenya Certificate of Primary Education, Primary Education

Completed primary education, earning the Kenya Certificate of Primary Education. This credential signifies the completion of primary school education in Kenya.