chiamaka otigba

I am a dedicated customer service professional with hands-on experience supporting customers via phone, email, and chat while maintaining professionalism and meeting service targets.

I hold a Bachelor's in Business Administration from Lagos State University of Education and apply administrative and basic accounting knowledge to improve customer interactions and recordkeeping.

At Chevron (California, USA) I resolved complaints efficiently, maintained accurate customer records, and collaborated with team members to meet performance goals.

I bring time management, active listening, empathy, and basic computer skills (email, data entry, CRM) to roles where customer satisfaction and teamwork are priorities.