Open to opportunities

Chiamaka Gerald

@chiamakagerald1

Message

I’m an Executive Assistant and Operations Professional improving leadership efficiency through process and reporting.

Nigeria

Message

What I'm looking for

I’m looking for a fully remote-ready role supporting senior leaders with calendar control, stakeholder communications, task tracking, and operational reporting—where I can drive process improvement, SOPs, and smoother multi-workstream execution.

I’m a Proactive Executive Assistant and Operations Professional with 4+ years supporting senior leadership across non-profit, logistics, and hospitality environments. I protect executive time through airtight calendar management, stakeholder communications, and multi-workstream task tracking, while delivering polished reports and presentations for decision-making.

I identify and eliminate operational inefficiencies—reducing process turnaround by up to 40% and improving retention/on-time task completion by 23%. From coordinating logistics and communications for 70–250 participants to creating SOPs and digitising manual records, I ensure operations run smoothly, and I’ve also onboarded and managed 60+ virtual volunteers using automation to improve team efficiency.

Experience

Work history, roles, and key accomplishments

Volunteer Management Officer

Lagos Food Bank Initiative

Jul 2024 - May 2025 (10 months)

Managed executive communications and calendars for senior leadership, handling 50+ weekly inquiries and ensuring documentation stayed current and accessible. Improved on-time task completion by 23% and reduced process turnaround time by 40% through structured task tracking, SOP creation, and streamlined administrative workflows.

Executive Communication Google Sheets

Remote Administrative Assistant

Gobiz Logistics

Oct 2021 - Jul 2022 (9 months)

Provided administrative and operational support to logistics leadership, managing 20+ weekly customer inquiries and maintaining accurate digital records and transaction documentation. Tracked shipment statuses and followed up on pending orders to reduce missed deliveries, while processing payments and flagging discrepancies for reconciliation.

Administrative Support Shipment Tracking Payment Processing Airtable Zapier Google Workspace

Internal Audit Intern

Tatiana Hotel and Suites

May 2019 - Nov 2019 (6 months)

Conducted daily internal audits across 5 operational units, maintaining accountability logs and reconciling stock, sales, and payment records. Served as Acting Internal Auditor for three weeks, independently managing audit reporting across departments.

Internal Auditing Accountability Logs Audit Reporting Operational Compliance