Chhavi Kaur
@chhavikaur
I drive customer onboarding, CRM workflows, and sales growth across education services.
IndiaWhat I'm looking for
I've closed and onboarded 500+ clients at Booming Bulls Academy, generating over ₹1.5 Cr+ in course revenue and increasing enrollment revenue by 25% through demos, assessments, and responsive client support.
At Safalta Sarathi, I onboard customers, explain product offerings, conduct product demonstrations, and resolve queries to support feature adoption and a seamless customer experience.
Across IIMT Academy and Solly Labs Studio, I've managed Zoho CRM and LeadSquared records, handled customer inquiries across phone, email, and in-person channels, and exceeded monthly performance targets by 20% through consultative follow-ups and objection handling.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Safalta Sarathi
Sep 2025 - Present (11 months)
Onboard new customers efficiently while educating them on product offerings and service capabilities. Conduct engaging product demonstrations to articulate core value propositions and accelerate feature adoption.
Senior Academic Counselor
Booming Bulls Academy
Mar 2024 - Aug 2025 (1 year 5 months)
Closed and onboarded 500+ clients for a 6-month flagship course, generating over ₹1.5 Cr+ in course revenue. Spearheaded WATI chat automation implementation and boosted enrollment revenue by 25%.
Admission Coordinator
IIMT Academy
Jan 2022 - Jul 2024 (2 years 6 months)
Delivered comprehensive assistance and career guidance to prospective and enrolled students. Exceeded monthly performance targets by 20% through consultative problem-solving and structured objection handling.
Administration Executive
Solly Labs Studio
Jan 2014 - Oct 2016 (2 years 9 months)
Delivered reliable customer service by resolving client inquiries promptly and managing professional communication. Maintained cross-departmental coordination to fulfill customer service requests accurately.
Education
Degrees, certifications, and relevant coursework
State Council of Educational Research and Training (SCERT)
Diploma, Early Childhood Care and Education
2011 - 2013
Completed a Diploma in Early Childhood Care and Education.
University of Delhi
Bachelor of Commerce, Accounts & Economics
2009 - 2012
Pursued a Bachelor of Commerce with a focus on Accounts and Economics.
St. Anthony’s Girls Senior Secondary School
Intermediate, Commerce
2006 - 2008
Completed Intermediate in Commerce.
St. Anthony’s Girls Senior Secondary School
High School Diploma, General
2006 - 2008
Completed High School Diploma.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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