At RHIBMS University Institute, I handled enquiries from students, prospective students, parents, staff, and other stakeholders across phone, email, WhatsApp, and in-person channels. I helped applicants with admissions and registration, and resolved issues involving registration errors, payment discrepancies, and portal access.
As a Telesales Executive at CCC PLC, I called individuals, SMEs, and business owners to promote credit facilities, personal loans, business loans, and salary advances. I assessed prospects’ financial needs, explained loan terms, and followed up to support application completion.
At J-Rich Children’s World Learning Center, I responded to family enquiries about admissions and applications, supported prospective families with school tours, and resolved concerns about attendance, communication, services, and payments. I’ve also completed Dakins Customer Service Training and hold a B.Sc Economics from University of Buea.
